A collection of thinking on user experience, design, and business.
At my company, we're all-remote. That means we write a lot-in emails, Google Docs, Github, and Slack. We work hard to cultivate a written-first culture. And that works beautifully for me. Because, you see, I have a hearing problem.
Here’s a set of design principles for creating usable and inclusive real-time captions in video calling platforms.
Google Meet’s captions represent accessibility possibility, but are fundamentally flawed by an ethical design problem.
Here’s why, and why you might want to do the same
I was recently invited to speak at a major conference. Unfortunately, I had to withdraw my participation. Now, my talk needs a home!
What do you do when you have to make a decision where there’s no obvious right answer?
Poor design sets people up for failure. But it’s not their failure.